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TasBlakey · ‎Dec-12-2019

Thanks @kernowlass , I ended up getting in contact with the help centre and the claim has been re-opened. I toned down the rage too!! Was just frustrated that this has gone on for ages and wasn't happy that paypal just closed the file without trying to determine whether it has been properly resolved. It seems the seller has found a loophole in the dispute system - promise big and don't deliver but deliver little if found out and it goes away! Anyway I'll wait and see what happens. Thanks for the help.

TasBlakey · ‎Dec-11-2019

I started a claim for a refund because a seller did not send my purchase and did not reply to emails, when Paypal contacted them the seller supplied a shipping number and th ecase was closed. But all I received was a cheap usb cable not the $93 USD car jacks I purchased. I am aware that this is most likely to be a scam seller but I cannot re-open the dispute claim because the resolution centre keeps saying the claim against that seller has been closed. All I want is my money back which this seller has stolen and Paypal seem to be enabling this theft

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Re: trouble with resolution centre

trouble with resolution centre