Hello Everyone, I'm a merchant on etsy and selling my product all over the globe. I have received an order and it payment with it. But due to some reason i am unable deliver and want to cancel the order. While making the cancellation and refund I'm facing some problem. I don't have balance in my paypal account. When i try to refund the amount it says that there is no balance in the account. But I didn't find any option to add money in my paypal wallet account since I'm handling account from India. How can I refund the party then? If I try to make a new payment then it is showing that I'm purchasing or taking service from that person and it's not in the form of refund. Please answer.
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