@Mainak2610 7. PayPal Seller Protection. 7.7 Examples of Items/Transactions not Eligible for PayPal Seller Protection. The following are examples of items/transactions not eligible for PayPal Seller Protection: Vehicles, including motorcyles, caravans, aircrafts and boats; Claims or Chargebacks for Significantly Not as Described;. Items that you deliver in person, including at a point of sale; Digital Goods; Items equivalent to cash (including, without limitation, gift cards or vouchers) Items that are sent after PayPal has advised the Seller not to release the item; Items that are not shipped to the recipient address as stated in the “Transaction Details” page. If you originally ship the item to the recipient address but the item is later redirected to a different address, you will not be eligible for PayPal Seller Protection. We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid Proof of Shipping and Proof of Delivery (for tangible items). Donations. Financial products and investments. Gold bullion. You'll have to consider if PayPal is the right fit for your business model. Or accept that there will be risk of loses or "leakage" and self-insure by putting away a percentage of each sale to cover the occasional dispute refund (be it legit or for unauthorized payment claims) in exchange for access to millions of PayPal users. And this is what PayPal will accept if it even applies to digital goods: “Proof of Delivery (for intangible or virtual items or services)” means any compelling evidence to show the purchase order was fulfilled that includes all of the following: a. The date the item or service was provided; b. The recipient’s address (email/IP, etc) where applicable. It will be up to PayPal to decide to cover you or not. Sometimes they will, sometimes they won't. Any disclaimer won't do any good and to put that kind of disclaimer would seem sketchy to the buyer and PayPal won't pay it much mind anyway so no point in putting the disclaimer on the invoice. Remember that who you sold to may not be the one who paid.
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