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since ‎Sep-22-2019
Country: United Kingdom
Type: Personal
CasanovaCrow
CasanovaCrow Contributor
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Latest Contributions by CasanovaCrow
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  • Latest Contributions by CasanovaCrow

Re: Can’t remove a bank from your PayPal account

by CasanovaCrow Contributor in My Money Archives
‎Oct-12-2019 09:08 AM
‎Oct-12-2019 09:08 AM
They removed the bank account ... View more

Re: Can’t remove a bank from your PayPal account

by CasanovaCrow Contributor in My Money Archives
‎Oct-12-2019 08:07 AM
‎Oct-12-2019 08:07 AM
As stated above. Contacting PayPal via live chat ... View more

Re: Can’t remove a bank from your PayPal account

by CasanovaCrow Contributor in My Money Archives
‎Sep-26-2019 09:54 AM
‎Sep-26-2019 09:54 AM
matter sorted over live chat. Got nowhere with in app mails etc ... View more

Re: Quick Security Check couldn't confirm it's you

by CasanovaCrow Contributor in My Account Archives
‎Sep-26-2019 09:52 AM
1 Kudo
‎Sep-26-2019 09:52 AM
1 Kudo
As stated I cannot send or receive voice calls, I got no response from customer support via emailing from within the app but I did get it sorted by a very helpful person on the live chat.  ... View more

Re: Card verification fee not being refunded

by CasanovaCrow Contributor in My Money Archives
‎Sep-23-2019 03:27 PM
‎Sep-23-2019 03:27 PM
Verification fee finally refunded.  So I guess note to others - "24hours" could end up being 4days. ... View more

Can’t remove a bank from your PayPal account

by CasanovaCrow Contributor in My Money Archives
‎Sep-23-2019 02:12 PM
1 Kudo
‎Sep-23-2019 02:12 PM
1 Kudo
I was told "Can’t remove a bank from your PayPal account You cannot remove your bank if there's currently a pending payment, order or authorisation." but I have checked all my payments, pre-aproved or otherwise and cant find any linked to the old acocunt in question. Also funding sources are listed as other means also. How do I remove the account? I have send an email via the message centre but only got an anutomated response. I also cannot send further emails due to a "quick security check" issue that also needs fixing. Not having much luck with Paypal recently 😕 ... View more
Labels:
  • Labels:
  • Add or withdraw money
  • Bank accounts and credit cards

Card verification fee not being refunded

by CasanovaCrow Contributor in My Money Archives
‎Sep-23-2019 02:06 PM
‎Sep-23-2019 02:06 PM
My card got verified okay but over 72hours later this £1 transaction hasn't been refunded/added to my paypal account. It's only a small fee but indicates a problem.  Not had anything but automated responses via email and now with problems regarding "quick security check" not working . Any ideas? it states "up to 24hrs" so 72+hrs is surely an issue? ... View more
Labels:
  • Labels:
  • Bank accounts and credit cards

Re: Quick Security Check couldn't confirm it's you

by CasanovaCrow Contributor in My Account Archives
‎Sep-23-2019 01:55 PM
‎Sep-23-2019 01:55 PM
Bump, Still no change ... View more

Quick Security Check couldn't confirm it's you

by CasanovaCrow Contributor in My Account Archives
‎Sep-22-2019 05:39 PM
‎Sep-22-2019 05:39 PM
I'm having trouble passing the quick security checks to send customer support messages.  I'm pretty sure this ties in to repeated massive delays in receiving SMS codes (signal issues) removing the verification by sms and an old email spam filter that kept hiding the emails (now fixed). No idea why "confirm some information about yourself" doesn't work. Anyway, all I am able to do now is click the big blue next button and get "We're sorry, we couldn't confirm it's you" when I click the "we can help" hyperlink it tells me to call a number which I am unable to do. I can text out but not speak on a phone, I need an alternative way of contact to sort this issue, even if it is via SMS. All I need is my  means for "quick security check" to be reinstated. ... View more
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  • Labels:
  • Account Status & Verification
  • Login and Password
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