Hello PneumaPsyche, I see you're PayPal Employee,so I would like to ask you for your help if it's not too big of a problem. Here is the story: Today I got notification that I made payment on April 18. via my PP account. However,I haven't made that payment. I was very concerned by that and I immediately went to my account and opened dispute case in which I stated that my account had unauthorized transaction that I haven't made. Few hours later,I spoke with my family and told them what happened.Then my son told me that he made that payment and that he purchased some items from that store. I went to contact PayPal and I told them what happened and that I made mistake by opening dispute case and that my son made payment,so there's was no unauthorized transaction. In meantime,my son found better deal on eBay,so I went on the store where my son bought item to cancel his order,and I saw that some people said that store is a scam. I sent email to store that I want refund,but haven't got any respond. In meantime I got email from PayPal in which they said that they checked my case and there was no unauthorized transaction and that I can't get refund. I don't know what to do,because I obviously won't get refund from store because it's scam,and PayPal told me I can't get refund because there was no unauthorized transaction. Now I'm really worried and don't know who should I contact and is there anything else I can do? Please,help me.
... View more
