Hi everyone, I sell digital products on epvp.com I do not have any negative feedback On June 7, ili sold several products to a person, everything went well, he was satisfied and did not write to me anymore Then he asked me when the goods would be back in stock and everything like that. I told him that the replenishment of the store will not be soon and he did not write to me anymore. August 17, that is, 2 months after the purchase, this this young man opens a dispute on this purchase With note: Seller never sent me the item I ordered, and stopped responding any questions I issued about the delay and the reasons. I investigated as nothing was told me further, and found out the seller is associated with counterfeit goods aswell, and as so I can assume I will not receive my order, nor I still want to after so long and there is the risk of illegal goods being sent to me, I just demand a refund. I was a little surprised, because this is complete nonsense, the goods are digital and delivered to him 5 minutes after the purchase moreover, he never wrote to me with any problems I asked for evidence of this nonsense in the dispute But paypal did not give a damn about my request and silently returned the money I filed an appeal, wrote that I can prove that everything said by the buyer is a child’s fiction but again, decline, get of ur 17 euro becuz we don’t want to understand the issue at all and return the money to anyone upon request I wonder if Paypal hates Russians? Or what could be the reason, I do not believe that the dispute can be so irresponsibly resolved in favor of an obvious fraudster I don’t understand how I can continue to work with this system if any buyer can write any nonsense and get money back without any evidence I have a full correspondence with this buyer, which, as I said, can provide as evidence. Please help, I'm shocked by this situation Sorry for my eng btw this text goes far beyond my knowledge of the language
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