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since ‎Aug-21-2019
Country: United States
Type: Personal
k3n3
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Can't find the money in my account? help!

by k3n3 Contributor in Products and Services Archives
‎Aug-22-2019 06:51 AM
‎Aug-22-2019 06:51 AM
so I created a money pool and had someone donate to me ten dollars. I collected it, a verification prompt appeared and I had to verify my street and so on but there was a button on the bottom that said 'not now' so I clicked it. my wallet does not have a balance. it doesn't say 0.00 all it says is my linked debit card. so now I'm just staring at the transaction history looking at the ten dollars I could be spending but can't. I know its not there because when I attempt to purchase anything it declines it. ... View more
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money vanished? unusable account? [visa gift card]

by k3n3 Contributor in PayPal Payments Standard
‎Aug-21-2019 07:19 PM
‎Aug-21-2019 07:19 PM
alright so basically, this all started with me wanting to donate to a patreon. this patreon required a paypal or credit / debit card. so what I did was, I bought a 50 dollar black visa gift card. I registered the card on the website it gave me. I attempted to link the card several times, it kept telling me the address listed was wrong. (which was mine) I was frustrated. I called customer service, it was a bot. anyways long story short I figured out how to link my address to the card. I did, I retry on paypal. link was finally successful but then I had to get a code from a statement or something, quite odd. I was charged two dollars basically and it said i'd have to wait three to five business days to receive it I believe. I checked my balance on the website, turns out it charged me right away. I put in the code and it was then verified and was all good. (linked, verified.) I tried to donate on patreon except this time I did not use the debit card option. I used paypal. it doesn't go through. I try over and over, doesn't work. I check my paypal settings and so on. turns out I should verify my phone and email. maybe that would work. so I do. I repeat the purchase process, doesn't go through. everything is verified, there is no reason why it shouldn't go through. so I get the idea to create a money pool and have a friend donate some money so I can have some cash on my balance instead of depending on a card to get it through. he donates. I collect the balance. It needs me to go through a verification process by putting my name, address and date of birth. at the bottom it says 'not now.' I click it. now it says in my summary that someone donated, I collected it but it went from balance into (money pool name). which makes no sense it should be in my wallet. but the thing is I don't have one, it doesn't even say 0.00 like it should. it just has my linked card and the option to link more.     now i'm scouring for a way to continue verifying my details to make cash balance possible. but its no where to be found, I'm totally helpless.   basically I have no way of paying this patreon. I don't understand..  did I really just burn 60 dollars? and its sitting right infront of me unable to be spent. please someone help... please   ... View more
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