@Teslafan101 I returned it to the the vendor to their depot. After a month of no refund I raised it as dispute and escalated to PayPal. I uploaded the tracking number as well.
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@kernowlass I opened the case as item not as described. Though the photos on the website were showing nice pictures of the items, they turned out very low quality. Even so, PayPal ruled this against me. I am furious I can't reopen the case and they have not looked into the evidence properly
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I returned some clothes I paid through with PayPal. The seller has received the items a month ago but is refusing to refund unless I send them a hand written statement that the items were sent and a copy of my passport or driving licence. I refused to send sensitive information over email and raised a dispute with PayPal. Today PayPal closed my case and I have no means to get my £138 back. Why is PayPal not protecting against items that have been returned? The buyer protection is only for items not delivered or not as described which is absolutely non sense. Buyers have to right to return items and get a refund for something they have paid but no longer hold. Any suggestions on how to claim my refund?
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