Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Jul-24-2019
Nik215
Nik215 Contributor
Contributor
2
Posts
2
Kudos
1
Solution
Your PayPal Anniversary
Liked
The Return
Helper
Ice Breaker
View all
Latest Contributions by Nik215
  • Topics Nik215 has Participated In
  • Latest Contributions by Nik215

Re: Dispute

by Nik215 Contributor in Disputes and Limitations Archives
‎Aug-08-2019 08:06 AM
1 Kudo
‎Aug-08-2019 08:06 AM
1 Kudo
UPDATE: My dispute was also denied.  BUT then I contacted UPS and told them what happened.  They then shared more information with me.  The false tracking number I received was for a company in Ohio who sent a package to a company in my town (I received all the specifics but do not want to share them on here).  I then contacted the company in my town and they were really helpful and understanding.  They were able to pull up their package information to show that the package was actually theirs and that Blueshopi stole the tracking number and provided it to me as if it were my package.  I gathered that information and a bunch of other proof and submitted it to PayPal.  I then contacted PayPal and explained what happened.  They then decided to refund my money!     One of the issues is that UPS only provides very basic info as proof of delivery.  So when a PayPal rep tracks the package it appears that it was delivered.  That's because Blueshopi is stealing tracking numbers for packages delivered to the same location of where you live.  PayPal confirmed that they do not call UPS for further info.  But the basic proof should be enough sometimes to at the very least reach out to the disputer for more info.  For instance, "my" so-called package was signed by someone with a different name and showed the package as weighing 1.7 lbs.  The cooler I ordered weighs 21 lbs.  This basic information should be raising red flags to the reps at PayPal reviewing these disputes.  I'm sure PayPal receives tons of complaints, some valid, some not.  But I hope that they look closer at some of these red flags and investigate further.  I also hope they will revisit the other cases that have been filed against this company.  If your case has been denied I suggest getting more information and contacting PayPal by phone.   After numerous complaints were filed against Blueshopi they shut down their website.  I now see they opened a new website but they included an extra "L" in their name.  DO NOT DO BUSINESS WITH THEM! ... View more

Re: Dispute

by Nik215 Contributor in Disputes and Limitations Archives
‎Jul-24-2019 05:23 PM
1 Kudo
‎Jul-24-2019 05:23 PM
1 Kudo
I had the exact same issue with BlueShopi. They are scammers and know their way around the system. I took a chance on a "company" I was not familiar with because I hoped PayPal would protect me. I just filed my complaint with PayPal so hopefully I'll get my money back. All it takes is a quick call to UPS to verify the delivery address is not the same as the purchaser's address. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!