yes that's pretty much what has happened except they kept going back to the merchant for follow-ups and never once came to me. to my knowledge PayPal and PayPal credit are the only ones who have this policy. I am disabled and I don't have a vehicle it would be very difficult for me to get into town that I live 8 miles from I'm out in the desert. their policy has left me feeling cheated and robbed. it's unfair that they allowed the merchant to provide proof that they sent the package and that it was delivered they did not let me add the evidence that I asked them to send it differently and I asked the mail lady about the delivery and she told me other people were missing packages the same time I was. three times I had people from PayPal credit in messaging center tell me that it was resolved in my favor it was not. matter of fact I got a letter in the mail today saying the decision has been made and I owe the 500 bucks but guess what the dispute says it's still active in the dispute resolution center. I'll try the better Business bureau thanks for your help I appreciate it but it looks like I'm hitting a dead end road. it's a terrible policy that they have and I'm not aware of any other company doing this.
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