All the information from the bank statement was correct, I later found out that the document was odlder then 12 months. I sent in last night a recent document from my school, it's officially signed and has my name and adress on it, but this morning I woke up with en email stating that the limitations can't be lifted from the account, and I need to follow some steps below, but the email was completely empty with no extra information for me to follow, ending it "Yours sincerely...". It didn't stayed if the document I sent was wrong, had missing information or I need to get another document. I'm currently waiting for a proper response regarding the documents I sent Sunday night.
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