Hey so I have had two factor authentication on my account for a long time and have never has issues before recently. So I got a new phone and new phone number recently and my old phone number got deactivated before I could change it on Paypal. Now I have no way of accessing my account.
I tried to call Paypal up on the phone and they told me to wait 3 days without attempting to login and told me the 2 factor authentication would be removed. I return 3 days later to find out I was still having the same issue, I called up again and think I got connected with the same support operator, they told me the exact same thing and ensured me in 3 days the two factor authentication would be removed.... So I waited another 3 days to find out I was still unable to login to my account.
Now I have no idea what todo. I have been locked out of my account for a week now with no resolution in site and I need to be able to use my account. I accept it is my fault for not changing the two factor authentication sooner but this just seems unacceptable.
Thanks
If anyone has any suggestions or could help that would be great.
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