Thanks for your help.. I was preparing to go contested things with my credit card company when I felt that one piece of information was missing. That piece being the documentation that PayPal stated that they received as proof of delivery of my purchase. I requested copy or the proof that they had of it being delivered to my SPECIFIC EMAIL address. I ended up requesting it a couple of time I had yet to see the documentation. I tried one last time regarding obtaining this documentation. This morning, I received a message from PayPal that they now made a decision in MY favor & I would be getting credit back to my credit card. I'm now happy but it was a very frustration experience
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In early May, I thought I purchased a couple of seats to a baseball game from Vivid Seats. Paypal was used to paid Vivid Seats. My credit cards was charged by Paypal for the ticket. I never received any tickets from Vivid. I placed a claim with Paypal stating that I never received the tickets. Paypal states that they were given proof of some kind that the order was delivered. I checked my account on Vivid Seats website and it shows that I have placed no orders during the past 60 days. If Vivid Seats has no record of me placing any orders, how can Paypal have proof of tickets being delivered. I have yet to talk to real person at either Paypal or Vivid and it's not because I haven't tried. All I know that as of right now, I've no tickets and I'm out $$$$$. Very frustrating.
Any suggestions or ideas.
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