This just happened to me, on 4/20/19 for $50.00 and no one still to this day know where my money is, it’s just gone. I was on vacation at the time and spent more than 5 hours trying to get it resolved and was promised a call back with resolve within 4 hours. I’m tired of the run around PayPal prepaid blames PayPal and vice versa. I actually had a supervisor from PayPal call three way to confirm to prepaid it says completed on their end and still no resolve. It is now 4/22/19 and I still don’t have that instant transfer of $50.00 in fact I have have made several transactions since then and I do not have that missing $50.00 this seems to be a bigger problem than they let on to be. Shameful customer service is what it is, how would they feel if their money just freaking disappeared especially on VACATION! Once this is resolved I won’t be using them anymore I’ll find another way for my customers to pay me. Worker customer service in my life with this matter. Nobody cares, bc it’s not their money.
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