Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Apr-04-2019
JacquelinLorrai
JacquelinLorrai Contributor
Contributor
3
Posts
3
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Liked
The Return
New Look
Ice Breaker
Giving
Active
View all
Latest Contributions by JacquelinLorrai
  • Topics JacquelinLorrai has Participated In
  • Latest Contributions by JacquelinLorrai

Re: My Logo Won't Upload

by JacquelinLorrai Contributor in Products & Services Archives
‎Apr-04-2019 12:13 PM
1 Kudo
‎Apr-04-2019 12:13 PM
1 Kudo
Thanks so much @ksolis3017  ...  I was finally able to speak with someone in customer service and was advised on how to submit a ticket to tech support. Heard back from tech support and they said what you said they told you and that they would keep me updated, etc., etc. ... View more

Re: My Logo Won't Upload

by JacquelinLorrai Contributor in Products & Services Archives
‎Apr-04-2019 10:24 AM
1 Kudo
‎Apr-04-2019 10:24 AM
1 Kudo
Thank you for responding so quickly!!  Do you know if there is a fix in the works??? I've been on hold with Customer Service for over 25 minutes and I'm not a happy camper.   ... View more

My Logo Won't Upload

by JacquelinLorrai Contributor in Products & Services Archives
‎Apr-04-2019 10:16 AM
1 Kudo
‎Apr-04-2019 10:16 AM
1 Kudo
Greetings!!!  I have been trying to upload my logo for over an hour and it's just not working.  I'm baffled because my logo was there before and it just disappeared.  The instructions say that the image needs to be no more than 1MB and my logo meets the criteria.  So, why isn't it uploading!!!???  ... View more
Labels:
  • Labels:
  • PayPal Payment Products
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!