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since ‎Mar-29-2019
Country: United States
Type: Personal
jackskidmorelan
jackskidmorelan Contributor
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Re: I filed a Claim and item shipped after I told ...

by jackskidmorelan Contributor in Disputes and Limitations Archives
‎Jul-28-2021 01:05 PM
‎Jul-28-2021 01:05 PM
Thanks but it's not a scam. I wanted the bike in time for a vacation and told them numerous times to cancel the order but they shipped anyway. Their website and sales people all said in stock will ship in 7 days. Found a Facebook group and people were waiting months to get a bike so I said heck with this.  I put a 2 week Vacation Hold on my address with Fedex to hopefully get this resolved before I have to deal with accepting or refusing the bike.  You say I can change it to NOT as Described. Well it was not Shipped as Described for sure.  Do you know if Paypal doesn't help me can I then dispute it with my credit card company? As I read the help sections of Paypal, they are very slanted to helping the Sellers and not us buyers.   ... View more

I filed a Claim and item shipped after I told them...

by jackskidmorelan Contributor in Disputes and Limitations Archives
‎Jul-27-2021 04:18 PM
‎Jul-27-2021 04:18 PM
I bought a $1500 EBike through PayPal. The sellers website stated Ships in 5-7 business days. After 14 day, I filed a Dispute and in the dispute said I do not want the bike anymore. They have an 8% cancellation fee which should not apply since they did not meet their end of the bargain. Didn't get a response so updated it to a Claim. Last Monday 7/19 after I filed the claim they created a shipping label on Fedex. I called them said don't ship it I don't want the bike. Didn't hear anything and it was not shipped so thought it was resolved.  Yesterday 7/26 they send me an email saying if you want your bike cancel your PayPal claim. I emailed them and said I don't want it. 8 hours later, they ship my bike and will be delivered on Thursday 7/29! I emailed them and told them to  contact Fedex and stop the shipment. They emailed me back offering a bike cover! I don't want their bike.  I need advice. My Claim is not expected to be resolved till Aug 5 a week after its supposed to be delivered.  I am sure the seller will say hey we delivered the bike. Not sure what PayPal will do?  Should I refuse the package when Fedex comes? I could also put a vacation hold and have Fedex hold it for a week till this is resolved?  Also could I dispute the charge with my Credit Card Company if PayPal doesn't come through?  Would appreciate any advice.  Thanks   ... View more
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