Hi @Aiza1990,
I'm sorry to hear you’re unable to access your account. In this type of situation, it's best to give us a call. Once we’re able to verify some information with you over the phone, we’re able to assist in resolving the issue. You can find the number to reach us by going to our website, scrolling to the bottom of the page and selecting Contact, then clicking Call us. Be sure to follow the steps to “call us as a guest” since you’re experiencing difficulty logging in to your account.
I hope this information helps!
Thanks,
PayPal_Tricia
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