Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le forum de Communauté ne sera plus disponible à partir du 30 Juin 2025. Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Dec-24-2018
Country: Philippines
Type: Personal
mimisarabia
mimisarabia Contributor
Contributor
4
Posts
0
Kudos
0
Solutions
Your PayPal Anniversary
Ice Breaker
Organized
New Look
Giving
The Return
Active
View all
Topics mimisarabia has Participated In
  • Topics mimisarabia has Participated In
  • Latest Contributions by mimisarabia

Re: Scammed by Etamo Jewelry

by kernowlass Esteemed Advisor in Disputes and Limitations Archives
‎Jan-02-2019 05:54 AM
‎Jan-02-2019 05:54 AM
@mimisarabia   How do I open a dispute with a seller when a purchase goes wrong? You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item •You receive an item but it’s significantly different than the description on eBay or on the seller’s website By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement. These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you. To open a dispute: 1.Log in to your PayPal account. 2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre. 3.Click Dispute a Transaction. 4.Select the button beside the transaction you want to dispute, then click Continue. 5.Select ‘Item dispute’, click Continue and follow the on-screen instructions. Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute https://www.paypal.com/webapps/mpp/first-dispute DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ... View more

Re: Jewelry Rip-off

by mimisarabia Contributor in Disputes and Limitations Archives
‎Jan-02-2019 03:37 AM
‎Jan-02-2019 03:37 AM
Thank you @kernowlass for your detailed explanation. It was very helpful. ... View more

Re: Item Not Received: Etamo Jewelry

by sharpiemarker Esteemed Advisor in Disputes and Limitations Archives
‎Dec-24-2018 09:39 PM
1 Kudo
‎Dec-24-2018 09:39 PM
1 Kudo
@mimisarabia   Sorry, once you closed a case generally, it can't be re-opened.   Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Facebook: https://www.facebook.com/PayPalPhilippines/  Twitter: @AskPayPal  ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros