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Mizz_E · ‎Dec-24-2018

But I can prove it's my account. It's also connected to my bank account. I did not set out to use a "fake name". Id never had a PayPal account before and just put the same name as I had on my eBay, depop and vinted "shops". And I stated above why I didn't want to use my real name. And PayPal even said they understood and it's not at all to "scam" or to set up a"fake name" as you seem to imply. I'm just looking for some advice, cause like I stated above, PayPal confirmed to me that I will have access to my funds after 6 months

Mizz_E · ‎Dec-24-2018

My account was suspended over a year ago. Due to PayPal doing a security check and asked me for a copy of my passport. As I used my nickname/ sellers name on my account insteam of my full name as stated on the passport my account was suspended. I contacted them and explained that I wasn't comfortable using my full name on my PayPal account due to it being only 1 person in the entire UK with my name, so for security reasons and also for using my "shop" and "sellers name" on my PayPal account as well as seem to make more sense. PayPal said they understood but I had to open a business account in order to not having to use my full name. I'm wary of this as I'm not a business and only sell my personal items and dont sell a huge amount. PayPal informed me that my money in my account that's suspended would be frozen for 6 months and I could then access my money. They said they'd contact me. It's been over a year now. Still cannot access my money/can't transfer them/can't shop for them. PayPal only sends me automatic replies back. What can I do? In the email it said I have to complete the steps in the resolution centre, I hAve but the "supply id" passport is "awaiting check" or something... What can I do? Would be so grateful for any advice! Thanks

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Re: Can someone help please

Can someone help please