When logged in, under "Other ways to contact us" there is an "Email Us" option with status showing Estimated response time: 24 hours. 2 specific submissions each a week apart using this system seem to go un-receipted and unanswered. I was logged in and provided transaction numbers related to the matter, so the inquiry was clear and solvable. Does Paypal reply to these messages? I am offshore, so unable to phone to sort out the matter in my country.
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