I just came across this blog, and to say I'm furious is putting it mildly. I now finally realize what happened. I have an old PP account in paying off and my PP Extras MasterCard. One due on the 7th, the other on the 17th. Every month, without even thinking about it, I would schedule both. Out of the blue in 12/2020, I got an e-mail (I think) that I was late paying the extras MC. I knew that couldn't be. Went to my PP account and my extras MC was MIA! I was able to locate on the Synchrony website. It said to pay double the amount on 1/17, no biggie. So that's what I did, and scheduled the double payment, even got a confirmation number. Since then, I have been hounded by Synchrony Collections. I've told them what I did, which is like talking to a rock. So I've been anxiously awaiting for the 17th, and guess what??? They haven't cashed it! And I know their games, they're not going to cash it, they're going to tell me the confirmation # isn't correct and charge me for 2 months of late charges. And you know why??? BECAUSE THEY CAN. I'm just a little person, who by the way paid on time every month, and they're a BIG company with lots of money. I can't find any website that will allow me to get to my account to find my payment, confirmation#, nothing. At this point I have absolutely no recourse. This is more than disappointing. I plan on closing this card, as well as my pay pal account. One more company to lump together with big tech.
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