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since ‎Nov-20-2018
Country: United States
Type: Business
jamesc8576
jamesc8576
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Re: my customer wants her package to be shipped to...

by Moderator PayPal_Dian in Business Tools Archives
‎Nov-22-2018 03:29 AM
‎Nov-22-2018 03:29 AM
Hi Jamesc8576,    Thank you for asking your question in the community. I understand that a buyer wants to change the address but the item is already on its way. If you have send the item to the address that we gave you, you have done the right thing. In order to be protected for seller protection, you need to ship the item to the address we give.    If you are still able to get the parcel back that is, of course, an option as well. This solution would have to be an agreement between you and the buyer.    I hope this information helps.    Dian ... View more
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