I received one item but there are two payments. I've tried raising disputes, getting them elevated to claims and phoning - once for each transaction. But each time PayPal refer to the seller, the seller sends them a delivery confirmation and my claim gets rejected. But they are sending the same delivery information for both payments, and PayPal accepts them! How do I get my claim high enough up PayPal's food chain to get someone to LOOK at the details of the two delivery confirmations and spot the problem?
... View more