PayPal has sent me a message telling me that I can only receive a refund if I send the item to TVFix(Strong Current Enterprises Ltd) Hong Kong address. The complaints department at PayPal has already checked and confirmed the the item was received by the seller on 27/10/18 at their London offices. Do they employee monkeys at PayPal?, no that is unkind to monkeys, monkeys are intelligent. @knackeredsailor wrote: I telephoned PayPal the day after the item was delivered. I gave the gentleman the Royal Mail tracking number, he checked while I waited and confirmed that the item had been delivered at 12:39 and sign for by Victoria. Given that they still found in favour of the seller. I have appealled their decision.
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