Hi, like the title says, I'm locked out of my account because for some reason there was suspicious activity made on it. Last time I checked, nothing happened and now it asks me to complete a security check but here's the tricky part. I don't have access to the credit card I used because it was prepaid and I had it almost 1 and a half year ago and the phone number I used is so old I don't even remember it. The customer support said they can't help me because they can't do anything without the last 4 digits of my cc and the prepaid card company can't do nothing because the transaction is too old. Now I got an account with 200$ locked and I was supposed to use the money for school so now I'm desperately trying to get the access back. HELP!!! PS- I had to create a new account to post this because even for asking for help, it doesn't let me use my account.
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