Rosieh what I know you need to contact your card issuer regarding on your refund. let them know that there's a refund on your old card for ( Amount) and you want to transfer that money to your new card. You will not see your refund on your paypal balance because the money will go back to your card if you use your credit/debit card. regarding on the timeframe of refund normally it will only takes 3-5 business days or up to 30 days depending on the refund policy of your card issuer. but the best solution is contact the paypal for you to know the status of your refund if its already completed.
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