@kernowlass wrote: @nevadasmith wrote: try to open a new PAYPAL account with that email address,see what happens when someone sends money to an email addr which is not a Paypal email address,Paypal will expect the owner of this email addr to sign up and be a member. but you already have paypal account,we are allowed 2,one business ,one personal . or you can ask the sender to cancel it ,if possible ,and resent . if unclaimed,it wil go back to the sender If they can't add it to their existing paypal then why would you think they can add it to a new paypal account @fosterboyd Let me know the answer to my above question so you can get advice on what to do. Thanks! I discovered I had opened a personal account in 2011 that I had never used, so I was able to update it and reactivate it and the money was deposited. Whew!
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