PayPal Community

Hello @frostedtuna,   I'm so sorry to hear that there was an unauthorized transaction. I request you to follow the steps to report the unauthorized account use. Please note that it is a US link, but the information mentioned should apply for your case.    I hope this helps! Manoj ... View more

Hello @DwikiFacturR,   Thank you for the post.   As it is account-specific information, I would request you to contact Customer Service. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.   Thank you, Manoj ... View more

Hello@Wildangel43,   Thank you for your post.    As it is account-specific information, I would request you to contact Customer Service. To contact customer service, please click Contact at the bottom of the PayPal website for available options. You can call PayPal Customer Service or reach out to us via Facebook or Twitter.    Manoj ... View more

Hello @Lilygolfer,   Thank you for your post.   Is it a subscription? If so, here's the link on how to cancel it. I hope this helps.   Thank you, Manoj ... View more

Hello @Davidmoise and everyone,   I'm so sorry to hear that there was an unauthorized transaction. I request you to follow the steps to report the unauthorized account use.   I hope this helps!   Manoj ... View more

Hello @Patrick145,   Thank you for your post.   I'm sorry to hear that your money is on hold. Delaying funds availability is a common industry practice to help keep marketplaces, like eBay, safe for buyers and sellers. You can refer to this link to know more about how to get the money sooner. Please note that it is a US link, but the information mentioned should apply for your case.   I hope this helps.   Manu ... View more

Hi @Med0138,   Welcome to PayPal Community Forum.   I understand you are having trouble with a recent work. If you have made the payment as goods and services, you can raise a dispute with us. I hope this helps.   Manoj ... View more

Hello @iwara65,   Thank you for your post. Generally, bank transfers take time. The money should appear in your PayPal balance within 3-5 business days. If not, you need to contact the bank for more information.    I hope this helps.   Manu ... View more

Hello @Luk50n4,   Welcome to the PayPal Community Forum.   I request you to try on the web-page and not the app to see if you get an option to accept/decline the payment. If not, I would request you to contact Customer Service. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.    Thank you,   Manoj ... View more

Hello @dongkk,   Thank you for your post.   I understand your concern with the charge. If you see a PayPal transaction on your debit card statement, but if it's not reflecting in your PayPal account, your purchase might have completed through our guest checkout. You would have received an email about the purchase. I request you to check your inbox or spam/junk folder to see if you have received an email receipt from our end. If not, you may need to reach out to your card issuer to know more about the transaction that is showing up in your statement.    I hope this helps,   Manoj ... View more