Okay, I need some help as to what in the world happened.
So I ordered a service and it was not delivered as promised, yet the merchant was paid. So I logged into paypal after maybe a dozen attempts to contact the merchant who was unresponsive.
I went to where I showed completed and where my purchase was and clicked on "report problem"
there I clicked for return / refund because service was not delivered (WHICH I HAVE PROOF OF).
I put in the comment box a detail of all the happenings and clicked submit.
Then... I got back to my paypal page...all the history for that purchase is GONE!! What in the world! I go to help and message center and resolution center, no cases are open or anything, Pyapal just made that transaction vanish and im still out 25 dollars! What In the world happened? I want my money back! Im getting frustrated and angry now, it was bad enough at having a sucky seller, just rip off people by taking there money and bouncing on there services but now paypal shows nothing of the transaction too!
Im at a loss and confused what to do, can anyone please please help or guide me on what I should do? I never expected paypal to behave so lowly too.
Help please T-T
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