I bought item on gumtree, never recieved item,calls n tx messages ignored by seller, then after he replied my tx after i opened a case, he then tried to tell me to cancel the case so he can refund my money,as it was being held, ofc i did not cancel the case, but he then said he took all the money out of the account already and his bank too and refused to refund or send the item, i have the messages saved to my fone still, if he has no money in his account how would i get refunded? And how do i add his messages to the opened case as i cannot access it or do nothing
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