Hello Paypal Community,
I've got a question regarding buyer protection. In the list of "Paypal Buyer protection policy" it is stated that I'm not eligible for protection when ordering services which are custom made. Would hiring a ghostwriter fall under that exception? I ordered a text from a ghostwriter who delivered it one day after the deadline. Not to mention that the text itself was horrendous and full of grammatical and typing errors. Due to both reasons I couldn't use the text he delivered in any way. I escalated the claim and now he offered me a refund of 50 % of the entire payment. I'm not sure whether I should accept or not. Maybe i should also state that I'm from Germany, the ruling of Paypal might different in the EU than in the US. Hope you can help me out! 🙂
... View more