I don't understand how it is legal for a customer to keep an item they purchased and then file a credit card dispute and get their money back? Why is this not covered under seller protection? I am not a big seller, but I have been selling for 10 years on Ebay. I had a customer who wished to return an item because it didn't fit with what she wanted. I told her she could return it, however since there was nothing wrong with it, she would have to pay for the return shipping. 3 weeks later, she files a credit card dispute. I just got a note from Paypal saying the amount was deducted from my account along with a $20 fee. So now I am out the $60 item, the shipping I paid, ($25.00) AND the $20 fee, AND the item. Wonderful to know, that customers can just click one thing on their credit card menu, and "Poof" get their money back and keep item, "YAY"! Is there anyway for a seller to report a customer for credit card fraud???
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