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since ‎Jul-21-2018
Country: United Kingdom
Type: Business
AAlSafi
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Damage to card reader detected message on on my Pa...

by AAlSafi Member in Products & Services Archives
‎Jul-21-2018 12:25 PM
5 Kudos
‎Jul-21-2018 12:25 PM
5 Kudos
I had this error message today. What is gutting is that I have only used it on less than four occasions. I had kept it stored in my cupboard, in its own case for some time.  It has not been subjected to any abnormal conditions, so i do not understand why this would happen. I called paypal and spent over twenty minutes with a Customer Care Representative who told me that they cannot help me as the device was bought through Amazon and it is out of warranty. What a load of nonsense. I said to them how would they feel if they were in my shoes, i was shocked to here them say that ‘how I feel is irrelevant to this’. No compassion at all. Frankly i am most disgusted with this device and the Paypal customer support team. I am certain that this device is not fit for purpose and should have been replaced free of charge. ... View more
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