Hi there. I have the same problem, but when I follow these instructions, the option to downgrade my account doesn't appear 😞 Here is the list I see: Managing Account Details How do I change the name of my Business on my PayPal account? How do I change the phone number on my PayPal account? What if I didn't receive my email address confirmation? How do I confirm my mobile number? Why do I need to confirm my address? How do I add users to my PayPal account? How does PayPal Giving Fund (PPGF) work? How can I enroll in PayPal Giving Fund (PPGF)? How do I change my postal address? How do I change the name on my PayPal account? Can I change my PayPal address to another country? How do I upgrade my PayPal account? How do I check and update my web browser? How do I update or remove my email address? How do I change my password or my security questions? How do I confirm my postal address? What's a Customer Service PIN or One-off Passcode, and how can I get one? How do I add, confirm or remove an email address? Are you able to help? Many thanks
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