Hi gionatura, I had this issue too. I called customer support and was told that my account was waiting for identifying info: Photo ID (driver's license/passport) Proof of address (utility bill from past 12mo) I was able to upload the documents to the page paypal.com/uploaddocuments and the rep re-activated my account while still on the phone. It would be best to have photos of your documents ready before making the call. I thought the issue was to do with the 26th June changes but doesn't appear to be so. The call lasted about 1hr with about 45 mins of that being hold time. Best
... View more