I have been using my paypal account since early 2019. Today I wake and want to login and I get slapped with "Sorry, we couldn’t confirm it’s you". Then there's a small link at the bottom with "Need help? We can help" I click on it and Lo and Behold, an American number that I am supposed to call in order to login into my account. I am not even an american and I don't live in the uS. Calls to america numbers are ridiculously expensive from my location and we are even in different timelines so no these are not their office hours until somewhere around 7-10 hours from now. Even if I could call their phone lines are currently closed down due to Covid-19. Look, a simple chat box to resolve all these issues would work. How the hell do you expect me to login to my account? What's all this obsession with calling some uS number for a simple account verification? Just let me login to my account. I don't even understand what is wrong because I used this account this week without any problem.
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Wow! You give them all that information about you and still get locked out just like me? LOL PayPal, What is "Sorry, we couldn’t confirm it’s you". I am not in the US and calling US some number is too expensive in my country. Why can't you simply put a chat box like all websites do and resolve login issues? Why do we all have to be Americans in order to receive help from American companies? So annoying! I have used this account since 2019 until today then suddenly somebody wakes up and decides that I wouldn't login to my account until I use my money to call some American number which is not only ridiculously expensive but also out of office hours! What the hell PayPal? We are not all Americans (and wouldn't want to be for a day) so please fix the issues in your own system. This is so unacceptable!
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