Hi All,
Coordinating on behalf of a friend , he did purchase an iphone X through paypal from an vendor in United States, the item he received was a T-shirt in place of iphone X ,so he Appealed Paypal in this case .
They asked me to return the item, so he used services of Fedex, Now the Vendor is claiming of not receiving the parcel but fedex is showing its delivered, he applead Paypal in the case along with the tracking details and delivery confirmation but Paypal is saying that all items above 750$ should be shipped through Signature at delivery option and Paypal is saying he needs to directly coordinate with Vendor directly .
Guide on how can we resolve the issue .
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