Hello, I have been using PayPal for a few months now, just using it for personal use and online shopping, nothing to bad. I had been buying a few items on eBay last week. 1 of the items arrived damaged, so I had to file a claim to get a refund. Additionally, I placed a few orders with a few different websites some days ago. Unfortunately, I found out that my mother in law died, and I had to travel across the country for the funeral. So, naturally I had to file 3-4 claims to get my money back because I would not be at home to receive the products that I ordered. Up until Tuesday everything was fine. No problems with PayPal or the websites I was doing business with.
Then, on Wednesday my account got hit with heavy limitations. I went to the resolution center, and submitted the photo id, ssc, and utility bill. I tried calling PayPal, and when I finally got ahold of someone after 1 hour of being on hold, they told me that my account was deemed a risk for them and they were going to be closing my account. I tried to get other answers, but they wouldn't hear it. Yesterday, I was on the PayPal app on my phone, and I saw that the 3 documents I submitted were rejected. There was an option to resubmit them, so I did.
These problems are incredibly frustrating. I've done my research, and I know that filing all of those claims within a short amount of time can flag the account, but that is no excuse for the terrible customer service to ban the account without any reason.
I hope the moderators on the forum are a little nicer than customer service. It has really been turning me off about PayPal.
We are all having these terrible problems with PayPal. It is incredibly frustrating with all the limitations imposed on accounts.
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