PayPal Community

Try the Facebook page request to talk to a rep they will give you a robot at first just keep asking for help Until you get through worked for me Good luck ... View more

I had to send a copy of my birth certificate And a utility bill both sides need to be fully visible I suggest laying it on a table to take the picture do not cover any part of the bill or they won’t accept it ... View more

try the facebook page quicker then sending e mails  ... View more

What did you offer as proof ? It needs to be a utility bill Or driving license The bill needs to be clear all logos must be seen and the reverse also shown ... View more

Try the Facebook page ask to speak to an agent They are quicker than waiting for reply mails ... View more

try the facebook page, they are quicker at dealing with things you will prob get a robot at first just ask for an actual person ... View more

they do on facebook just request a agent i argued with the robot and it responded would you like to talk to an agent then someone came on and i talked to them they were helpful @TurningJohn wrote: Good luck trying to find any PayPal staff they only seem to have robots.   ... View more

try their Facebook page and message them on there they are quicker than going through e mail to Patpal i found them helpful so give them a try ... View more

@Rachaeld1980 wrote: Agree with the whole concept and reasoning behind limitations and happy to provide evidence, however I'm not a business so can't provide evidence I'm just selling unwanted goods from home. How do I resolve this PayPal give scripted answers on phone and email and aren't responding to my dm on Twitter. i would try the facebook page and message them you might get a robot at first but keep going they will ask if you want to talk to an agent to be truthful they are better than going through PayPal site and they did help me resolve my problem of limited account if they ask for photo I.D you need a passport / driving licence / or military I.D  i had none of the above so had to sent a copy of my birth certificate and a tax form which i luckily had and it has to be in within the last 6 months also proof of address is a utility bill, again it needs to be seen  front and back so place it on a table keep your hands off the page so you don't accidentally obscure any writing or logos with your fingers   good luck   Dave   ... View more

they usually ask for both sides of the bill  any logos must be fully visible too its a right pain i sent about 9 different things each getting a no good reply good luck @temp20180723a wrote: Can I get some guidance on what they actually accept?  I've submitted a copy of my passport and a letter from my utility company, but the letter from the utility company got turned down as a partial document.  I've now submitted my bank statement, but just the first page.  I'm not expected to give them the whole thing right?   I really don't like that they just reject it with a form answer without saying what's actually wrong. Was my thumb in the way?  Did you need to see the edges of the letter?  Literally, if it has my name and address on it, and you can clearly read them, what's the issue?     ... View more