@NotPleased Paypal does not deal in part refunds. If you file a 'dispute' then that is for negotiations between you and the seller and that is when a part refund can be offered and accepted. If one is not offered and you escalate the dispute to a 'claim' then paypal gives you one option only (if they find in your favour), and that is to return the item back to the seller for a FULL refund. This is clearly explained in Paypals buyer protection policy.
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