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since ‎May-18-2018
Country: United States
Type: Personal
rubyredjewel
rubyredjewel Contributor
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Paypal not user friendly for account management

by rubyredjewel Contributor in Reporting Archives
‎Mar-18-2021 01:03 AM
‎Mar-18-2021 01:03 AM
Why do they make everything so confusing? I get my statements online and wanted to see my last statement activity. To  my surprise there are  no details of interest charged, payment amount and new balance.  The reason I was checking because I wanted to know why my purchases with special financing weren't being paid down. After finding the answer in the community I'm more confused that ever by the way Paypal operates.   From another post from 2019:  That said this is what the advisor told me: I will need to wait until the interest free period expires on the 1st of Jan on the first Special Financing purchase on my account. Once the interest free period is over this purchase would then be in the higher interest rate bracket and therefore as long as my minimum payment has been made then all additional payments will go to the first purchase so I should be able to clear the balance of the purchase on the 2nd.       Then another post stated this: Apparently the solution is you have to call each month, and have customer service allocate the payment how you want it.     I've decided to transfer my balance to a new card and stop using Paypal altogether. ... View more
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Also use FTC form when filing a complaint

by rubyredjewel Contributor in Disputes and Limitations Archives
‎Jul-16-2020 12:55 PM
‎Jul-16-2020 12:55 PM
I , like a few others , reported Shoe,Launch aka AleStore aka etc to the FTC and surprise! My order that hadn't shown up since May came the next week. I ordered 6 facemasks with  my last name printed on them example Team My Name . The workmanship was extremely poor and you could see the order was rushed. My items were balled up all together &  squeezed in  a small plastic baggie . Total cost of order $203.00. Live & learn I will never order anything costing more that $50 with Paypal and I also won't order from any company I can't get a reply from by phone (human voice) & email response immediately before I order from them!  ... View more
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Re: ShoeLaunch, Inc

by rubyredjewel Contributor in Disputes and Limitations Archives
‎Jul-03-2020 06:10 PM
1 Kudo
‎Jul-03-2020 06:10 PM
1 Kudo
Just got a message from Paypal on my dispute claim filed with them against this company    ShoeLaunch, Inc. added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them. ShipperPitney Bowes->USPSTracking number92612927005359000000742841Shipping statusShipped   Seller ShoeLaunch, Inc.   Shipping address - confirmed <removed> <removed> United States   I'm the one who them the bogus  tracking number & shipping info in my complaint!!! I spelled it out that they sent me form letter tracking info waaay back May stating my items were waiting to be picked up by USPS yet never was! And that the company never followed up! Yet Paypal gives me the link to reach the company for support. A link I already told them doesn't work! Thanks for nothing Paypal. I only owe $200 on my PayPal account with a credit limit of  $4,0000.  When I pay it off I will no longer use Paypal for anything. If that's the only way I can pay I will pass.  ... View more

Re: ShoeLaunch, Inc

by rubyredjewel Contributor in Disputes and Limitations Archives
‎Jul-01-2020 06:31 PM
3 Kudos
‎Jul-01-2020 06:31 PM
3 Kudos
I'm now leery of paying for anything  I buy online with Paypal. The only reason I started was I used to shop a lot on ebay. Now that I've been scammed by this so called ShoeLaunch company one of PayPal's  suggestions to avoid it in future is  use your credit card for online shopping.  Well then why bother with Paypal at all? I thought they also looked out for the customer!  ... View more

Re: ShoeLaunch, Inc

by rubyredjewel Contributor in Disputes and Limitations Archives
‎Jun-14-2020 03:26 PM
2 Kudos
‎Jun-14-2020 03:26 PM
2 Kudos
I also was scammed by this company recently sent in $200 order April 30th. It's now June 14th and I've received nothing nor heard from them. Company name on website for order was ALEstore. Name once confirmation came back was ShoeLaunch Inc. For some of us , I'd said they use the other name to avoid being found out until they get your money.  ... View more
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