@SOAUnlimited wrote: Hi, Thanks for the reply - I will wait but I just seen that he just made his private his account and I believe he removed all items that he had for sale? Don't know what that means Kind Regards Hi @SOAUnlimited, I have had a little look at this seller and have noticed: This member is an eBay Top-rated seller Consistently receives highest buyer ratings Dispatches items quickly Has earned a track record of excellent service The feedback left on their profile could have hindered their reputation. The seller could also be in current discussion with eBay about it or investigating the buyer's claim regarding the pencils. Once again, it is not a definitive conclusion at this stage. You should await item delivery and inspect the contents. If the item is not as described, immediately file a claim with eBay and provide all of the relevant evidence to them. I can assure you that if the seller has pulled a scam multiple times, eBay will notice a pattern of the same accusations. Repeat offences are taken into consideration and could result in suspension or restriction of their account. You can provide us with an outcome of the delivery on this thread. If the delivered contents are not legitimate, I can then provide further advice on what to do next, including instructions on how to file a report with Action Fraud UK regarding the seller's conduct.
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