I was sent a refund of £2.50 via Paypal for a purchase on or around 10th January 2018. At that time the payment was gratefully received and all seemed fine. However, only today I have received a notification from Paypal that the bank has requested a reversal of the transaction and now Paypal have recovered the money from my account without any notice. It is a small amount, but the upshot is that my Paypal balance has been rendered negative and this has limited it's use for at least a week. I am shocked and surprised that Paypal can do this, but I can find no way to approach them apart from this forum. Even though I have initiated a transfer from my bank to offset the negative balance, this will take 5 - 7 working days to complete, during which time I will be unable to use the account. Who does that help? I've been using Paypal for 15 years without any issues at all, and now this. Very Frustrating!
... View more
