I had the same problem too. There were multiple transfers, amounts ranged from $1-$300+, all within a 3 month period. I spoke with my financial institution and they just told me to contact paypal first. I couldn't file a report to paypal since there is no record of it in my activity so I had to speak to a representative, and told me that they were able to see the unauthorized transfers linked to someone, and even provided a name too and asked if I recognize the name. The representative insisted that I provide my debit/credit card number to further investigate but my financial institution told me that these unauthorized transfers were done directly from my bank and had nothing to do with my debit or credit card. This raised some concerns because if the representatives from paypal were able to identify the culprit and even have access to my paypal information, they should already have the information that is saved in my account. In the end, I declined to provide my card number and that was the last I heard from them. No claim, not even a follow up email/callback. I changed my password and removed all my accounts linked to paypal. The next day, the same thing happened again! HOW?! Unauthorized charges were made through paypal again but this time it wasn’t through paypalsi77, instead it was purchase made using paypal. I ended up having to speak with my financial institution to reimburse all the unauthorized transaction. Sorry for the long rant, but to sum it all up: Talk to your financial institution first as your bank account may be compromised. Don’t expect that paypal will do much to help you get your money.
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