It appears that after the most recent update (mine occurred on 3/25/18), I am unable to send money to family. At first PayPal claimed my bank was declining the transaction. I was even able to speak with a Customer Service representative after an hour wait. Next I spoke with my bank. They had no record of PayPal attempting a transfer. So, back to PayPal. Unfortunately after 18 hours I still haven't spoken with a Customer Service representative. I did send emails. I received a canned response from the first one providing all the things I might be doing incorrectly. My response was to provide what had a happened. Twelve hours later a get a response stating that their internal security protocol was what stopped my payment and I should try another method other than PayPal to make the payment. First, the payment amount is identical to the last 16 payments made in the last year, so how could this be "suspicious"? Second, PayPal has been less than truthful (lied) about the problem. Why should it take more than 24 hours to find out the truth? A review of the Community forums show that on 3/31/18 many people were having issues with making payments. What can we do WITH PayPal? Outside of PayPal I am taking action that is within my authority.
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