I know exactly how you feel, I too had an unauthorized account transaction. My address was changed but kept my name and a payment was sent using my name and of course my bankaccount that was on file. In the same day I called paypal to notify them of this. They said it will be resolved, the very next morning they deny my claims and said the payment transaction was consisnt with me. However in the process of me chaning my password, I told them can you trace the ip address that was associated with the time of the transaction, she said yes and found out that this person lived in NEW ORLEANS, which I don't have any family there or know anyone outside of florida. shady shady shady is all I say. I was being very truthful and it seems that whoever this person is knows paypals policies and how they do things, only reason they would get away with it. Because I found it strange that he didn't change my name when my home address was changed and I couldn't change it back.
... View more