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since ‎Mar-29-2018
Country: Philippines
Type: Personal
pinkstel
pinkstel Member
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Latest Contributions by pinkstel
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  • Latest Contributions by pinkstel

Customer Support Should Be A Priority on a 5 Star ...

by pinkstel Member in My Feedback for PayPal
‎Mar-29-2018 06:43 AM
‎Mar-29-2018 06:43 AM
Paypal is a very known company around the world. We, as their customers should be treated accordingly especially on times that we're having issues with our accounts. We pay fees to get and to transfer money from Paypal. In other words, we all are making them rich and they should be treating us well. Emai support , they should be providing their direct email since they are taking it too long on replying. And it frustrates customers like me. Who woudn't be frustrated? We are all talking about money here. You can't just walk around the corner and have 100$. Paypal please here our needs as your customer.We badly need an oepn communications, a real communication with a real person , not just a bot. Who agree with me? Should we push it to CHANGE.ORG? ... View more

Re: My Account has been Limited!

by pinkstel Member in About Settings
‎Mar-29-2018 06:30 AM
1 Kudo
‎Mar-29-2018 06:30 AM
1 Kudo
Yes but to my dismay no reply for two days! 😑 A bot says it all they will connect me to an an agent and so on. ... View more

Re: Your account access is limited

by pinkstel Member in About Settings
‎Mar-29-2018 06:28 AM
‎Mar-29-2018 06:28 AM
Me too. We need an action on this issue.. ... View more

Re: My Account has been Limited!

by pinkstel Member in About Settings
‎Mar-29-2018 06:25 AM
‎Mar-29-2018 06:25 AM
I've already done those things but failed to contact them. 😢 This is so so so very frustating on a customers part. We trust Paypal enough to deposit our money then here goes the account limitations with poor customer support. Sigh...* ... View more

dMy Account has been Limited!

by pinkstel Member in About Settings
‎Mar-29-2018 06:18 AM
1 Kudo
‎Mar-29-2018 06:18 AM
1 Kudo
I badly need help! My account has been limited. Paypal says I need to provide the business address, proof of shipment and many more. I can't provide those informations asked because I am not using paypal for businesss. I used paypal for my personal uses only and for my payment for online works. Is this a trap? Trying to tell your customers that their account is limited knowing that they are not using it for business? Don't tell me to go call them because I've already called them and they hang up on me. It's either the call suddenly ended or a bot will be the one to answer your querries which is very inapproriaye since billions of people are on paypal making the company rich yet you have a very poor customer service!! We are talking about money here. Actions on calls,emails, chats support should be given priority! I want a full access on my account before the week ends.! ... View more
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