PayPal Community

This error usually occurs if you don't have a business account. You must have a business PayPal account within a PayPal Payments Pro-enabled country to use the Direct Payment API. The absence of a home or customer service phone number on your PayPal account can also trigger this error. If you have a PayPal Payments Pro account and you get this error, check your PayPal account profile and make sure it includes a home phone number or a customer service phone number. Update your profile if necessary. Can you update the home phone number of customer service number and try again? ... View more

Hi, We had an issue where the country dropdown was missing when creating Sandbox accounts on Aug 26/27th, eventually preventing end users from creating sandbox accounts. This was resolved the same day. Let me know if you are still encountering issues. ... View more

Hi, We had an issue where the country dropdown was missing when creating Sandbox accounts on Aug 26/27th, eventually preventing end users from creating sandbox accounts. This was resolved the same day. Let me know if you are still encountering issues. ... View more

Hi, Can you provide your sandbox account email address to check further? ... View more

Hi, Please provide your sandbox email address, I can enable reference transaction. Please bear in mind that for Live accounts, you can contact customer support to get it enabled. ... View more

Hi, This essentially means that your sandbox account is not a PRO account. You can upgrade your account from developer.paypal.com->Sandbox accounts->Choose your account->Profile->Upgrade to PRO. Once upgraded, you can try to do the Virtual terminal transaction again. ... View more

Hi, I tested your button code and after the transaction is complete , I did return to the below URL: http://www.kevinwinchmusic.com/download/XXXXX.zip?amt=1.07&cc=USD&item_name=Brand%20New%20Day&st=Completed&tx=18R61053P0928735T It looks like your Payment Data Transfer (PDT) is on , so it returned to the above URL. To make sure that auto return always works, please make sure you enable it from https://www.paypal.com/us/smarthelp/article/how-do-i-use-paypal's-auto-return-feature-to-redirect-customers-back-to-my-website-faq3651 Note : If you've enabled Auto Return and have also enabled PayPal Account Optional for new non-paypal account users, they won't be automatically redirected back to your website, but will have the option to return. ... View more

Direct Payment Recurring Payments (DPRP) is the Recurring Payments product for PayPal Payments Pro account holders in the US and Canada The problem could be withing your PayPal account. The direct card - Recurring payment is disabled on your account. Before that we need to make sure that your account is a PRO and is supported to DPRP. Can you provide your sandbox email address so that I can check? https://www.paypal.com/us/smarthelp/article/what-is-direct-payment-recurring-payments-(dprp)-and-how-does-it-work-faq3684 ... View more