Hi I posted an item 2nd class unrecorded Royal Mail and the buyer says the item has not been received. Another item I posted the same day was received by another buyer. My issue is the buyer has a zero rating, only just joined eBay and wanted the item posting to a different address. I guess you could say I am having doubts that this buyer is trying to pull a fast one. As it was sent 2nd class with no tracking, where do I stand? Do I just have to refund him and take the loss? Thanks for any advice!
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