I paid for a service using my credit card. I did not make use of the service, so the merchant said he would issue me a refund through pay pal. I received an email reminding me to claim my money. I then had to set up a pay pal account so that I could retrieve it. I received notification that the transaction would be completed on March 13th after I claimed the money. However, my balance is still 0 even though the $75 is showing. So I am assuming there may just be a delay. Play upon further reading, I see that you are a volunteer. I am sorry that I presumed you were a customer service representative. As one who used to work in customer service, I know how important things like tapped and graciousness were. I made a false assumption.
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